PK Vending prides itself on being a comprehensive and capable supplier…who can install, manage, clean, fill and take care of the technical service of hot drinks vending machines, soft drinks vending machines confectionery (Snack & Can) vending machines and water coolers.
PK Vending’s distinction is that it plays a pioneering role in the field of quality in the broadest sense of the word. Quality to PK Vending means an obligation to make an effort to offer its clients the highest quality services and products within its abilities. In this respect, PK Vending regularly goes beyond existing boundaries and is happy to enter into co-operation structures with third parties and/or bodies, such as Coca-cola, Nestlé, Unilever and Fair Trade to constantly perfect its performance. Spearheads in this respect are:
- Sustainable purchases
- Care for the environment
- Innovation – thereby giving an answer to the company specific bottlenecks
- Continuity via sound service and professional maintenance
- Offering a wide range of complementary products and services to maintain a sustainable relationship with its clients by providing best advice and innovation
- Offering maximum flexibility
This means that the relationship with you is not that one of a customer/supplier, but that of a satisfied business partner/supplier.
In both the sales and technical service areas PK Vending Distributors is committed to long-term working relationships with its customers. PK Vending strives to perform above the agreed levels as per all our clients. Key areas to be constantly assessed and improved as an ongoing part of our service level agreement with you are the following:
- Product:
All products provided to our end users must be of the highest quality and constantly assessed to ensure consistency. To achieve this, PK Vending specifies the use of only the highest quality branded products in all of its equipment. - Process control:
PK Vending understands the function of our core business and the processes that are required in order to guarantee a consistent delivery of the highest quality service available in the market. By using innovation and technical advancement, PK Vending is able to not only ensure extremely efficient control of all resources required during all processes but during the course of 2010 also allow our clients the ability to monitor all aspects of the services provided to them via the Internet. - Presentation:
Understanding the needs of the many vertical markets within which PK Vending operates, we recognise the need for aesthetically pleasing equipment to support the perception of quality when supplying our end users with superior products. Similarly, we appreciate that organisations require equipment that would be complimentary to the interior décor of your many sites. In order to achieve this, PK Vending (having the unique advantage of being an independent supplier of services) is not obligated to any one particular manufacturer and can source your specific needs. - Performance:
All of the above attributes of any company/equipment mean little unless reliability is an inherent part of the constitution of the equipment. PK Vending only uses equipment that is manufactured to the strictest standards using the highest quality components. - Client Satisfaction:
Vast experience (as well as common sense) dictates that the provision of refreshments within a working environment plays a large role in making certain that employees are suitably content. The result of creating a “quality” working environment is that employees are more productive without having to concentrate on them having to spend valuable time trying to create the right environment for them. To this end, we recognise that our end users are indeed the individuals that we must ultimately please by ensuring consistent delivery of the highest quality products available to them. PK Vending continuously measures its performance and service delivery against past performance to grow ceaselessly rather than stagnate at an already high level of performance. See our testimonials
